Terms and Conditions

Last Updated: [Insert Date]

Welcome to Dansko Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website danskozone.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users aged 18+ who can form legally binding contracts. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property

All content on this site, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

1.3 User Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the site’s operation
  • Submit false or misleading information

2. Products and Services

2.1 Product Descriptions

We specialize in quality footwear across categories including:

  • Athletic footwear
  • Casual & Dress shoes
  • Cowboy boots
  • Outdoor & Hiking shoes
  • Work boots

We strive for accurate product descriptions and images, but slight variations may occur. Colors may appear differently depending on your monitor.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Non-Returnable Items

For hygiene reasons, we cannot accept returns of:

  • Customized footwear
  • Items marked “final sale”
  • Any footwear showing signs of wear

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason, including suspected fraud.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and that you’re authorized to use the payment method.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

3.4 Sales Tax

Applicable sales tax will be added to your order where required by law.

4. Shipping and Delivery

4.1 Shipping Areas

We ship globally except to certain Asian and remote regions. International customers may be responsible for customs fees.

4.2 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

4.3 Shipping Options

We offer:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary due to customs processing.

4.4 Delivery Issues

You must inspect shipments upon arrival. Report damaged/missing items within 48 hours to [email protected] with photos.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition with tags attached. See section 2.3 for non-returnable items.

5.2 Return Process

  1. Email [email protected] within 15 days with order details
  2. Wait for return instructions and RMA number
  3. Package items securely with original packaging
  4. Ship to: Dansko Shop Returns, 1835 Hott Street, Oklahoma City, OK 73102 USA

5.3 Refund Processing

Refunds are processed within 5-7 business days after we receive and inspect returns. Original shipping fees are non-refundable unless the return is due to our error.

5.4 Customer Responsibilities

You are responsible for:

  • Return shipping costs (unless due to our error)
  • Ensuring items are unworn and in original condition
  • Using trackable shipping for returns

6. Limitation of Liability

Dansko Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays beyond our reasonable control (e.g., natural disasters, carrier delays)
  • Improper use or care of products

Our maximum liability for any claim related to our products or services is limited to the purchase price paid.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

8. Changes to Terms

We may update these Terms periodically. The “Last Updated” date at the top indicates when changes were made. Continued use after changes constitutes acceptance.

9. Governing Law

These Terms are governed by the laws of Oklahoma, USA. Any disputes shall be resolved in the courts of Oklahoma County.

10. Contact Information

For questions about these Terms or our products:

Dansko Shop
1835 Hott Street
Oklahoma City, OK 73102 USA
Email: [email protected]

Thank you for choosing Dansko Shop for your footwear needs! We’re committed to providing quality products and excellent customer service.